This is the second installment in the “Napkin List” series by Luke Disney, Executive Director of North Star Alliance. Here’s one for the napkin list. It’s a mistake that has something for everyone: industrial espionage, organizational issues and communications. But in the end it’s mainly about culture. A while ago we learned a hard lesson […]

Failures and mistakes are an inevitable part of organizational growth, just as they are part of individual development. We all have ups and downs. Hiding your faults doesn’t make you more competitive, just less human and, therefore, less interesting.