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Senior Impact Manager

Job Description

Providing longitudinal healthcare to mobile populations cross-border in sub-Saharan Africa comes with its data challenges. And data are key, to measure the impact we are having on our clients’ health and wellbeing, and on a larger scale, to be able to provide evidence-based impact reporting. Therefore, we are investing in our data strategy, processes, tools and people. North Star Alliance has invested over the past years in a new electronic medical records system (EMR), which, after piloting, needs to be further developed and rolled out to our clinics across several countries. Simultaneously we have been working on our data strategy and defined an organisational strategic indicator set (OSIS) which will allow us to measure impact over time in a standardised way, independent of donor’s priorities, trends, or focus. To ensure quality data and fit-for-purpose tools, we also need to review, improve, and standardise our processes and data policies (M&E), and increase all data-related skills of our frontline staff. When all four elements (tools, data requirements, processes, and people) are on par we will be able to guarantee data-driven decision-making on all levels of our organisation.

We are looking for a senior, strategic and hands-on project manager with loads of experience, a can-do mentality, who will:

• Be responsible for business requirements engineering (“translate” organisational needs into technical requirement specifications)
• Be bridging data strategy, marketing, M&E and IT
• Detail the data landscape strategy
• Further develop, fine-tune, and roll out the EMR system across our clinics
• Liaise with external stakeholders for interfacing/data exchange with external systems
• Roll out OSIS and further integrate into the EMR
• Closely collaborate with our M&E and IT team for any data collection, monitoring, reporting, analysis, evaluation, and dissemination of data and be end responsible for data quality checking for all purposes
• Adapt and refine all data-interrelated processes

Besides these duties, it would be additionally welcomed if the project manager can:

• Co-develop and maintain a data- and/or system training curriculum for all staff
• Co-organise and/or co-facilitate data and/or system related trainings for all staff
• Support and guide our staff with the adherence to data privacy and security policies and processes

And perform other position appropriate duties as required in a competent, professional, and courteous manner.

Education and experience

• Bachelor’s Degree (or higher) in Information Technology, Computer Science or Computer Engineering
• Certification level education and experience in Project Management Methodologies like Prince2, PMI, IPMA, etc.
• Additional education or certificates in ICT, ICT development and/or Process Management are a plus (e.g., Agile, DevOps, Scrum, Waterfall Model, ITIL, Lean, TOC, etc.)
• Extensive experience in the use of Microsoft Excel including complex formulas, macros, protection, and developer mode. Experience with SQL query language is welcome.
• Minimum of 10 years of (project) management experience with successful track record in leading multi-disciplinary complex projects with a large ICT component
• Minimum of 10 years of hands-on experience in ICT projects (including software development and implementation)
• Experience in working internationally across a variety of countries (preferably sub-Saharan Africa)
• Experience in working with virtual teams internationally, in a matrix set-up is an advantage
• Knowledge of the health sector and the NGO sector is welcome

Competences and qualities

The Senior Impact Manager has strategic and tactical insight and works easily on all levels; from strategic lead of the project to detailed tech work. Being the senior responsible for making this project a success, needs to be combined with a ‘roll up your sleeves’ attitude, and willingness to ‘put your feet in the mud’.

• Written and verbal communication – extremely clear, understandable, motivating, and supportive communication skills to all levels of the organisation in fluent English.
• Accurate and diligent – no 9 to 5 mentality; uses cross-checks, validation and verification to ensure the highest data quality.




• Structured and consistent – ability to develop templates and clearly present data in a structured, logical and consistent manner in a Microsoft Office environment (Word, Excel, PowerPoint).
• Business Judgment and Analytical Decision Making – Gathers inputs, assesses risks, considers impact and articulates benefits of decisions for internal and external stakeholders over the long-term.
• Relationship Building – establishes rapport with people easily, developing and maintaining a network of contacts that can provide information, help and access to others.
• Displays tact, creativity – demonstrates good judgment and is able to build consensus and knows when a situation needs to be escalated or mediated.
• Organisation – establishes a systematic course of action for oneself or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively, with meticulous attention to detail.
• Client orientation – has the ability to manage a variety of duties maintaining quality and meeting client and stakeholders needs.
• Team player – willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties and accomplish group objectives.
• Passion – is enthusiastically committed, shows ability to persevere and be productive under pressure and maintain confidentiality.
• Cross-Cultural Skills – has strong cross-cultural competency and the ability to merge” their different worldviews into a “third” way of thinking beyond the constraints of each individual’s cultural conditioning.

Functional contacts

• Reporting to Management Board (Directors)
• M&E and IT colleagues across the organisation
• Matrix team members
• Other colleagues in regional offices (Kenya and South Africa) and Blue Box clinics (across multiple countries in sub-Saharan Africa)
• External stakeholders (IT companies, ministries of health, global and regional multilateral and bilateral bodies, research agencies, strategic partners etc.)

Additional Information

Full-time local contract, for 12 months period, with potential to extend

Authorised to live and work in Kenya or South Africa

Willingness to travel locally and internationally

Recognises our Values; People Matter/Integrity/Quality/Entrepreneurial Spirit

Passionate about North Star’s mission

Multiple interviews and an assignment can be part of the application procedure

Deadline for applications 15 August, send CV and motivation letter to east.africa.office@northstar-alliance.org

How to Apply

Clinical Officer

Job Description

• Examining, diagnosing, treating and counselling of target groups at the RWC.
• Management of Sexually Transmitted Infections (STIs) among long distance truck drivers, sex workers and the community members with whom they interact. This shall be done in accordance with the National guidelines provided by the Ministry of Health or other relevant Ministries
• Ensure effective use of syndromic approach to management of STIs, Malaria and other common illnesses
• Management of Opportunistic Infections (OIs)
• Screening for Tuberculosis
• Administration and management of ART
• Adherence monitoring of use of medication particularly for TB and HIV cases
• Develop proper records of all HIV and TB infected patients served and ensure follow up
• Provide health education and counselling to the truck drivers, commercial sex workers and communities with whom they interact
• Recording data according to North Star Alliance’s specifications
• Preparing and submitting reports within set deadlines
• Meet all performance targets
• Refer all cases requiring specialized care and management to relevant health facilities and or services
• Organize outreach activities in collaboration with other partners and stakeholders
• Any other duties which may be assigned by the Regional Director from time to time

Job Qualifications

• Diploma in Clinical Medicine and Surgery from a recognized College
• Must be registered by the Clinical Officers’ Council
• A degree in Clinical Medicine or Social sciences will be an added Advantage
• Over 3 years’ experience in a reputable health institution/Facility
• At least 1 years’ experience in HIV AIDS Management
• Strong personality with good leadership skills
• Ability to prepare timely reports
• Excellent inter-personal, negotiation and communication Skills
• Proficient in English and local languages
• IT literate (Word, Excel and internet)
• Familiar with local structures
• Ability to work with key populations

Additional Information

Position: Fulltime basis

Location: Mombasa, Kenya

Start date: Immediately

Language: English

Expected Salary

Please indicate your expected Salary

How to Apply

HIV Testing and Counselling Provider

Job Description

• Provide quality HTS services at the RWC and hotspots in accordance with the guidelines set by the Ministry of Health in Kenya
• Mobilize eligible KPs eligible for HTS services
• Link to care all positive Clients
• Update KP records registers, COMETs and file
• Screen all the eligible KPs for TB
• Preparing and submitting reports within set deadlines
• Meet all performance targets
• Participate in outreach activities

Job Qualifications

• Kenya Certificate of Secondary Education or higher
• Certificate in Voluntary Counselling and Testing from National AIDS and STI Control Programme (NASCOP)
• Must have been enrolled in Proficiency Test with satisfactory results
• Experience in providing HTS to Key Population
• Strong personality with good leadership skills
• Ability to prepare timely reports
• Unquestionable confidentiality
• Excellent inter-personal, negotiation and communication skills
• Proficient in English and Kiswahili languages
• IT literate (Word, Excel and internet)
• Familiar with local community structures
• Experience working with USG funded projects desirable

Additional Information

Position: One-year renewable contract with possibility of extension based on performance

Location: Nakuru County

Reports To: The Site Coordinator

Start date: Immediately

Language: English

How to Apply

Data Assistant

Job Description

• Keeping track of received data and source documents
• Compiling, sorting, and verifying accuracy of data to be entered
• Collate, consolidate and prepare reports of program data, conduct basic data analysis and interpretation as required for reporting
• Conducting follow up to those responsible for preparing of source documents to resolve questions, inconsistencies, or missing data
• Performing data entry from source documents into computer following prescribed formats
• Confirming accuracy of data as per the data variables indicated on the forms
• Comparing data entered with source documents, or re-enters data in verification format on screen to detect errors
• Reviewing and making necessary corrections to information entered
• Assists in establishing and maintaining an effective and efficient records management system at the sites
• Generating simple data reports and responds to ad hoc inquiries regarding entered data as may be the case
• Assuring protection of the systems and data by performing at least one system back up per day
• Ensure timely and proper documentation of key findings during a supervision visit in the MoH supervision book and proper updating of the CQI file
• Ensuring that confidentiality of data collected and stored are strictly maintained at every level of the data handling process
• Performing other job-related duties as assigned

Job Qualifications

• Kenya Certificate of Secondary Education Grade C or higher
• Diploma in IT/Health Records and Information
• Working knowledge of Microsoft Office
• Ability to enter data into a computer quickly and accurately
• Strong attention to detail and ability to think analytically
• Excellent communication skills
• At least 1-years’ experience in data entry
• Experience in Key population & HIV data management is an additional advantage
• Experience working with USG funded projects desirable

Additional Information

Position: One-year renewable contract with possibility of extension based on performance

Location: Nakuru County

Reports To: The Site Coordinator

Start date: Immediately

Language: English

How to Apply

Data Clerk

Job Description

• Manage and organize client files at the service sites
• Accurately enter data into various data-bases
• Identify and correct data entry errors using appropriate quality control methods
• Prepare relevant reports as needed
• Work with the M & E Officer on DQA and other data matters
• Provide general data entry support across the program

Job Qualifications

• Kenya Certificate of Secondary Education Grade C or higher
• Certificate in IT/Health records and Information
• Working knowledge of Microsoft Office
• Ability to enter data into a computer quickly and accurately
• Strong attention to detail and ability to think analytically
• Excellent communication skills
• At least 6 months’ data entry experience
• Experience in Key population & HIV data management is additional advantage
• Experience working with USG funded projects desirable

Additional Information

Position: One-year renewable contract with possibility of extension based on performance

Location: Nakuru County

Reports To: The Site Coordinator

Start date: Immediately

Language: English

How to Apply

Clinical Officer

Job Description

• Examining, diagnosing, treating and counselling of target groups at the RWC
• Management of Sexually Transmitted Infections (STIs) among long distance truck drivers, sex workers and the community members with whom they interact. This shall be done in accordance with the National guidelines provided by the Ministry of Health or other relevant Ministries
• Ensure effective use of syndromic approach to management of STIs, Malaria and other common illnesses
• Management of Opportunistic Infections (OIs)
• Screening for Tuberculosis
• Administration and management of ART.
• Adherence monitoring of use of medication particularly for TB and HIV cases
• Develop proper records of all HIV and TB infected patients served and ensure follow up
• Provide health education and counselling to the truck drivers, commercial sex workers and communities with whom they interact
• Recording data according to North Star Alliance’s specifications
• Preparing and submitting reports within set deadlines
• Meet all performance targets
• Refer all cases requiring specialized care and management to relevant health facilities and or services
• Organize outreach activities in collaboration with other partners and stakeholders
• Any other duties which may be assigned by the Regional Director from time to time

Job Qualifications

• Diploma in Clinical Medicine and Surgery from a recognized College
• Must be registered by the Clinical Officers’ Council
• A degree in Clinical Medicine or Social sciences will be an added Advantage
• Over 3 years’ experience in a reputable health institution/Facility
• Strong personality with good leadership skills
• Ability to prepare timely reports
• Excellent inter-personal, negotiation and communication Skills
• Proficient in English and local languages
• IT literate (Word, Excel and internet)
• Familiar with local structures
• Ability to work with key populations

Additional Information

Position: Full time basis

Location: Malaba, Uganda

Start date: Immediately

Language: English

How to Apply

Clinical Officer/Site Coordinator

Job Description

• Managing the operations of the Salgaa Roadside Wellness Centre.
• Examining, diagnosing, treating and counselling of target groups at the RWC.
• Management of Sexually Transmitted Infections (STIs) among long distance truck drivers, sex workers and the community members with whom they interact. This shall be done in accordance with the National guidelines provided by the Ministry of Health or other relevant Ministries.
• Ensure effective use of syndromic approach to management of STIs, Malaria and other common illnesses.
• Management of Opportunistic Infections (OIs).
• Screening for Tuberculosis.
• Administration and management of ART.
• Adherence monitoring of use of medication particularly for TB and HIV cases.
• Develop proper records of all HIV and TB infected patients served and ensure follow up.
• Provide health education and counselling to the truck drivers, commercial sex workers and communities with whom they interact.
• Recording data according to North Star Alliance’s specifications.
• Preparing and submitting reports within set deadlines.
• Meet all performance targets.
• Refer all cases requiring specialized care and management to relevant health facilities and or services.
• Organize outreach activities in collaboration with other partners and stakeholders.
• Identifying key stakeholders and engaging them in the relevant activities.
• Ensuring effective linkage with other North Star staff.
• Any other duties which may be assigned by the Regional Director from time to time.

Job Qualifications

• Diploma in Clinical Medicine and Surgery from a recognized

  College.

• Must be registered by Clinical Officers’ Council.
• A degree in Clinical Medicine or Social sciences will be an added

  advantage.

• Over 3 years’ experience in a reputable health institution/Facility.
• Strong personality with good leadership skills.
• Ability to manage/implement projects and prepare good and timely

  reports.

• Excellent inter-personal, negotiation and communication

  Skills.

• Proficient in English and local languages.
• IT literate (Word, Excel and internet).
• Familiar with local structures.
• Ability to work with key populations.

Additional Information

Position: Full time basis

Location: Nakuru, Kenya

Reports to: Finance and Human Resource Manager

Start date: Immediately

Language: English

How to Apply

Project Accountant – Re-advertised

Job Description

• Project financial record keeping
• Entering various transactions into the accounting system on a daily basis and filing all financial records appropriately in line with the filing system
• Ensuring that Wellness centres are well supplied in a timely manner
• Processing Purchase orders and payments
• Ensuring that all requisite procurement procedures have been followed and the requisite support documentation is available and appropriately filed
• Preparing donor reports and submitting them within the stipulated deadlines
• Preparing internal financial reports (Budget monitoring reports, etc) on a monthly basis by the 13th day of the following month
• Investigate project variances and submit variance reports to management
• Report to management regarding the remaining funding available for projects
• Maintaining the Assets register. Updating regularly and arranging for Assets verification twice a year
• Carrying out bank and other accounts reconciliations and preparing reconciliation statements on a monthly basis by the 13th day of the following month
• Ensuring that all bills and statutory deductions are paid in time to avoid penalties
• Arranging for physical cash counts once a quarter at the centre level
• Ensuring adherence to the financial procedures
• Participating in Budget preparation and review
• Maintaining Project records
• Compile information for internal and external auditors, as required and respond to any queries raised
• Prepare and submit statutory reports and tax returns related to project on a timely manner
• Maintain project staff records
• Receive, review and file project staff time sheets
• Prepare the project Payroll
• Close out project accounts upon project completion
• Any other duties as may be assigned by the Finance and Human Resource Manager

Qualifications

• Bachelor’s Degree in Accounting or related field
• Certified Public Accountant (CPA)
• At least 3 years’ experience in project accounting
• Working knowledge of USAID funded projects is a must
• A good understanding of the health landscape in Kenya would also be desirable
• Proficiency in electronic accounting systems
• An excellent communicator with strong writing skills

Additional Information

Position: One-year contract -renewable

Position: One-year contract renewable

Location: Nakuru, Kenya

Start date: May/June

Language: English

How to Apply